Refund and Returns Policy


Refunds and returns

If you are unhappy with your recorder, please return it within 3 months for a full refund. Up to two years, I am prepared to exchange it for a similar item, but, to be eligible, your item must be in good condition. It must also be in the original case. 

To complete your return, we require a receipt or proof of purchase. 


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


 If, within two years, you would like to exchange it for a similar item, see me at one of the UK or European exhibitions, or send an email through this site to arrange a physical return. 

Return address

Tim Cranmore, 23 Lower Chase Rd., Malvern, UK. WR14 2BX